Privacy Policy

At Chalet Chesa Surlej, Davos, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.thechaletdavos.com.

1. Information We Collect
When you visit our website, we may collect the following types of information:

Personal Information: If you make a booking or contact us via the website, we may collect personal information such as your name, email address, phone number, and payment details.
Cookies: We use cookies to enhance your user experience on our site. For more information, please refer to our Cookie Consent.
Usage Data: We may collect data about how you use and interact with our website, including your IP address, browser type, and browsing behavior.

2. How We Use Your Information
We use the collected information for the following purposes:

To process and manage your bookings at Chalet Chesa Surlej, Davos.
To improve our website and services based on your usage data and feedback.
To communicate with you regarding your booking, inquiries, or other services.
To comply with legal obligations.

3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in operating our website and managing bookings (e.g., payment processors or email marketing services). These providers are obligated to keep your information confidential and use it only for the purposes specified.

4. Data Security
We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure.

5. Your Rights
You have the right to:

Access your personal data that we hold.
Request corrections or updates to your personal data.
Request the deletion of your personal data.
Opt out of receiving promotional emails from us at any time.

If you wish to exercise any of these rights, please contact us using the details provided below.

6. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

7. Third-Party Links
Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
The Chalet Davos, Chesa Surlej
Email: petraahlert@outlook.com
Phone: +41 79 240 5757